Risc Cosulting

It is a ‘crisis situation’ (being social issues) causes management crisis, not a cause of risk.

Causes (contents) of corporate risk

1, Defective merchandise

*poor goods *breakages *foreign substance mixing *food poisoning

*shortage in weight *design fault *malfunction *poor parts

*flammable/emitting smoke

2, Defective service

*error in cash register *unskilful explanation *unskilful reception

*discriminating treatment *computer accident * incorrect delivery

3, Troubles on personnel affairs

*leakage of secrets *human rights issues *sexual harassment

*crimes/disgraceful affairs by employees

4, Troubles on labour affairs

*overtime work without pay *suicide *occupational disease *dismissal *restructuring

5, Corporate negligence

*list disclosure *illegal goods *accident resulting in injury or death

*product liability *intellectual-property-rights infringement

*violation of copyright *nonfulfilment of a contract

6, Disgraceful affairs on management

*internal trouble *executive’s scandal *antisocial behaviour

7, Crimes of corporation*illegal act *dishonest behaviour

8, Threat/Crime to a corporation

*bomb warning to a plant *kidnapping of VIP *kidnapping of an employee

*kidnapping of subsidiary company VIP *warning of a hacker

*building jack *leakage of secrets

9, Natural disaster*earthquake *abnormal weather

10, Management insecurity information

*false report from the mass media *spread of a rumour

Lack of dealing with the first stage based on quick and suitable judgment

Crisis situation expected

1,*claim * product liability suit *decline of a share price *trust loss *boycott

*termination of dealing *criticism from social mass communications

*illegal intervention by a third person

2, *claim *lawsuit *termination of dealing *illegal intervention by a third person

*criticism report from mass communications *trust loss

3, *occurrence of whistle blowing *management criticism *lawsuit

*organization protest *criticism report from mass communications *trust loss

4, * management criticism *demonstration act *lawsuit

*criticism report from mass communications

5, *damages suit *trust loss *decline of a share price

*criticism report from mass communications *occurrence of derivative action

*postponement of issuing corporate bonds *postponement of private placement

6, *management criticism *whistle blowing *pressure of corporate racketeer

*derivative action *decline of a share price *falling morals *resignation of the top

7, *administrative/criminal penalty *whistle blowing *resignation of the top

*derivative action *intervention by a third person *decline of a share price *boycott *criticism report from mass communications

8, *decline of a share price *decrease of sales *occurrence of rumour risk

9, *operation stop *employment problem *decrease of sales *decline of a share price

10, *trust loss *falling morals *decrease of sales

*criticism report from mass communications

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